Surveillance Case Manager

 
About Us:
 
Magna Legal Services provides end-to-end legal support services to law firms, corporations, and governmental agencies throughout the nation. As an end-to-end service provider, we can provide strategic advantages to our clients by offering legal support services at every stage of their legal proceedings.
 
Job Description:
 
Job Title: Surveillance Case Manager
 
Position Summary
 
Magna Legal Services is seeking a detail-oriented, experienced Surveillance Case Manager to join our dynamic investigations team. This role serves as a critical liaison between field investigators and clients, ensuring the efficient execution of surveillance operations and the timely delivery of investigative reports. Ideal candidates will bring a combination of investigative knowledge, client service skills, and a strong grasp of case management tools.
 
Key Responsibilities:
 
Conducting preliminary desktop investigation to prepare file for the field surveillance investigators
Coordinating with surveillance investigators and providing updates to clients
Reviewing surveillance videos and ensuring quality and consistency
Prepare clear, concise reports based on investigative findings and surveillance review
 
Qualifications:
At least 5 years of directly relevant work experience (i.e., working as a surveillance case manager) or a bachelor’s degree in a relevant field such as Criminal Justice and 2 years of experience.
Strong communication skills, including the ability to interact professionally with attorneys and legal personnel.
Proficiency in investigative platforms, specifically Track-Ops.
Tech-savvy, detail-oriented, and comfortable working independently in a fast-paced environment.