Store Supervisor (Part-Time)
The Store Supervisor (Part-Time) at Studs plays a pivotal role in the daily operations of the studio, acting as a trusted keyholder and frontline leader. This position is ideal for individuals who demonstrate strong judgment, attention to detail, and the ability to operate independently. As a Studio Supervisor, you will be responsible for opening and closing the studio, supporting floor leadership during peak periods, and ensuring a consistent customer and brand experience. You will also set the tone on the floor by modeling company values, reinforcing service standards, and supporting operational execution. This is a non-managerial role that requires maturity, ownership, and leadership by example.
Key responsibilities include independently opening and closing the studio, ensuring all procedures are completed accurately, supporting daily execution of visual merchandising, supply restocks, and studio upkeep, reviewing daily business and implementing strategies to drive results, acting as a floor leader during assigned shifts to help structure the team to deliver both sales and service goals, and upholding compliance with safety and brand standards, including regulations tied to piercing and studio cleanliness. Additionally, you will deliver exceptional service, educate customers on the Studs experience, support service recovery, and escalate customer concerns as needed, ensuring a warm, welcoming, and consistent customer journey aligned with service expectations. You will also set a strong example for professionalism, inclusion, and accountability, provide real-time feedback and support to teammates when appropriate, and help reinforce company values while contributing to a collaborative, feedback-rich environment.
The ideal candidate should have prior experience in a keyholder or shift lead role that included independent operations and opening/closing responsibilities. Availability to work a flexible schedule of varying days and hours, including evenings, weekends, and holidays, is required. Reliably attending work as scheduled for up to 29 hours per week, in line with local laws and subject to any approved accommodations, is essential. A proven track record of professionalism, reliability, and sound judgment in a customer-facing environment is necessary. Comfort with standing for extended periods (up to 8+ hours) and the ability to lift/move at least 20 lbs are important. The candidate must be able to handle chemicals safely and follow all relevant health, safety, and compliance protocols. Confidence in operating solo and taking ownership of floor leadership responsibilities when assigned is crucial. A positive attitude, receptiveness to feedback, and contribution to a collaborative, service-oriented team culture are highly valued.
Compensation includes an hourly rate of $20.25. Benefits and perks offered are paid safe and sick leave accrual, FSA health and commuter tax-advantaged accounts, 401(k) retirement savings plan, and exclusive employee discounts on piercings and jewelry.
Studs is an innovative ear piercing and earring brand that seamlessly blends ear piercing, aftercare, and earring shopping into a cohesive Earscaping® experience. The company offers a better retail and digital experience that prioritizes safety and expertise in a cool, fun, and welcoming environment, along with a wide earring assortment—all at an accessible price point. Joining Studs provides an opportunity to be part of a dynamic team committed to delivering exceptional customer experiences and contributing to the company's growth and success.