Store Supervisor (Full-Time)
The Store Supervisor at STUDS plays a pivotal role in the daily operations of the studio, acting as a trusted keyholder and frontline leader. This position is ideal for individuals who demonstrate strong judgment, attention to detail, and the ability to operate independently. As a Studio Supervisor, you will be responsible for opening and closing the studio, supporting floor leadership during peak periods, and ensuring a consistent customer and brand experience. You will also set the tone on the floor by modeling our values, reinforcing service standards, and supporting operational execution.
In this role, your key responsibilities will include independently opening and closing the studio, ensuring all procedures are completed accurately. You will support daily execution of visual merchandising, supply restocks, and studio upkeep. Additionally, you will review daily business and help implement strategies to drive results. Acting as a floor leader during assigned shifts, you will help structure the team to deliver both sales and service goals. Upholding compliance with safety and brand standards, including regulations tied to piercing and studio cleanliness, is also essential.
To be considered for this position, prior experience in a keyholder or shift lead role that included independent operations and opening/closing responsibilities is required. You must be available to work a flexible schedule up to 5 days per week (32+ hours), including evenings, weekends, and holidays, with consistent availability. Weekend availability (Friday, Saturday, Sunday) is required, excluding approved paid time off. A proven track record of professionalism, reliability, and sound judgment in a customer-facing environment is essential. Comfort with standing for extended periods (up to 8+ hours) and the ability to lift/move at least 20 lbs are necessary. You should be able to handle chemicals safely and follow all relevant health, safety, and compliance protocols. Confidence in operating solo and taking ownership of floor leadership responsibilities when assigned is important. A positive attitude, receptiveness to feedback, and contribution to a collaborative, service-oriented team culture are also key.
Compensation for this role includes a comprehensive benefits package, which features medical, dental, and vision insurance, including $0 in-network mental health visits. Access to mental health and work/life resources, such as online therapy, gender affirmation support services, and an Employee Assistance Program (EAP), is provided. Additional benefits include voluntary life insurance, health and commuter tax-advantaged accounts, a 401(k) retirement savings plan, paid time off, paid safe and sick leave accruals, paid parental leave, and a paid sabbatical after 4 years of service. Exclusive employee discounts on piercings and jewelry are available, and access to PerkSpot offers additional benefits such as pet insurance, discounted tickets, personal finance coaching, healthy rewards, and more.
STUDS is a category-defining ear piercing and earring brand named one of "the 10 most innovative companies in retail for 2023" by Fast Company. The company connects ear piercing with aftercare and earring shopping to create an end-to-end Earscaping® experience. STUDS offers a better retail and digital experience that prioritizes safety and expertise in a cool, fun, and welcoming environment, along with a wide earring assortment—all at an accessible price point. Joining STUDS means becoming part of a dynamic team dedicated to innovation and customer satisfaction.