Store Supervisor (Full-Time)
The Studio Supervisor at Studs plays a pivotal role in the daily operations of the studio, acting as a trusted keyholder and frontline leader. This position is ideal for individuals who consistently demonstrate strong judgment, attention to detail, and the ability to operate independently. As a Studio Supervisor, you will assist in opening and closing the studio, support floor leadership during peak periods, and ensure a consistent customer and brand experience. You will also set the tone on the floor by modeling our values, reinforcing service standards, and supporting operational execution. This is a non-managerial role that requires maturity, ownership, and leadership by example.
In this role, your key responsibilities will include independently opening and closing the studio, ensuring all opening and closing procedures are completed accurately. You will support daily execution of visual merchandising, supply restocks, and studio upkeep. Additionally, you will review daily business and help implement strategies to drive results. As a floor leader during assigned shifts, you will help structure the team to deliver both sales and service goals. Upholding compliance with safety and brand standards, including regulations tied to piercing and studio cleanliness, is also essential.
To be considered for this position, you should have prior experience in a keyholder or shift lead role that included independent operations and opening/closing responsibilities. A flexible schedule is required, with availability up to five days per week (32+ hours), including evenings, weekends, and holidays. Weekend availability (Friday, Saturday, Sunday) is mandatory, excluding approved paid time off. You should have a proven track record of professionalism, reliability, and sound judgment in a customer-facing environment. Comfort with standing for extended periods (up to 8+ hours) and the ability to lift/move at least 20 lbs are necessary. The role also requires the ability to handle chemicals safely and follow all relevant health, safety, and compliance protocols. Confidence in operating solo and taking ownership of floor leadership responsibilities when assigned is essential. A positive attitude, receptiveness to feedback, and contribution to a collaborative, service-oriented team culture are also important.
Compensation for this role includes an hourly rate of $21.75. Benefits and perks offered by Studs include comprehensive medical, dental, and vision insurance (including $0 in-network mental health visits), access to mental health and work/life resources such as online therapy, gender affirmation support services, and an employee assistance program (EAP). Additional benefits include voluntary life insurance, health and commuter tax-advantaged accounts, a 401(k) retirement savings plan, paid time off and paid safe & sick leave accruals, paid parental leave, paid sabbatical after four years of service, and exclusive employee discounts on piercings and jewelry. Employees also have access to PerkSpot and additional benefits such as pet insurance, discounted tickets, personal finance coaching, healthy rewards, and more.
Studs is a category-defining ear piercing and earring brand named one of “the 10 most innovative companies in retail for 2023” by Fast Company. Studs connects ear piercing with aftercare and earring shopping to create an end-to-end Earscaping® experience. The company offers a better retail and digital experience that prioritizes safety and expertise in a cool, fun, and welcoming environment, along with a wide earring assortment—all at an accessible price point. Joining Studs means becoming part of a dynamic team dedicated to innovation and customer satisfaction.