Sr. Technical Writer (India)
Zimperium® is the world leader in mobile security, purpose-built to protect the modern mobile enterprise. Trusted by leading organizations and governments, our AI-driven platform delivers real-time, on-device protection for mobile applications and devices. We help organizations stay ahead with proactive defense against evolving threats—including mobile-targeted phishing (mishing), malware, app vulnerabilities, and zero-day exploits. Our mission is to empower organizations to operate securely and confidently in today’s dynamic digital environment.
As a Senior Technical Writer in Zimperium, you will author internal and customer-facing documentation for several highly technical products.
This role requires understanding various product areas, working with a cross-functional team, along with authoring documents including release notes, user guides, API documents, and other documentation deliverables in a timely manner.
Responsibilities:
Interact with the subject matter experts including developers, product managers, customer support and sales to understand software deliverables to provide release notes and other documents for general availability releases.
Research, analyze data and test new and existing software to develop documentation content.
Strong ability to grasp technical concepts and ensure accuracy of customer-facing documentation.
Develop product information with simple and concise English by organizing ideas and translating complex technical terms into information readers can understand.
Understand and ensure documentation attributes of task orientation, accuracy, completeness, clarity, concreteness, organization, retrievability, and visual effectiveness.
Communicate issues and seek support in a timely manner to deliver documentation within software release deadlines.
Work independently while also being detail-oriented, organized, a team-player, and approachable.
Manage multiple projects and priorities simultaneously.
Strive to continually improv...