Social Media & Community Manager
Build Engagement. Grow Communities. Strengthen Brand Trust.
ABOUT BJAK
We build superior application platforms globally with the mission of creating successful businesses while contributing positively to society by making it more efficient.
We developed the first and leading insurance platform in Southeast Asia to digitize the insurance industry. The platform currently serves over 8 million users across the region.
We are continuing our mission by building new, superior applications in emerging use cases as applications become increasingly integrated with AI.
Our team is densely talented, highly motivated, and focused on engineering and product excellence within a very flat organization. All members are expected to be hands-on and to contribute directly to the company’s mission.
WHAT WE’RE LOOKING FOR
We’re looking for a Social Media & Community Manager who is creative, hands-on, and data-driven to manage BJAK’s day-to-day social media presence and online communities.
This role focuses on executing social strategies, growing engaged communities, driving organic performance, and maintaining a strong, authentic brand voice across platforms. You will work closely with Marketing, Brand, PR, and Customer Support teams to ensure consistent and impactful communication.
WHAT YOU’LL DO
Social Media & Community Execution
- Execute BJAK’s social media and community strategy across key platforms, including Instagram, TikTok, YouTube, X (Twitter), LinkedIn, Facebook, and emerging channels.
- Manage daily content publishing, scheduling, and optimization to ensure consistency and platform relevance.
- Actively engage with audiences by responding to comments, messages, and community discussions in a timely and on-brand manner.
- Build and nurture BJAK’s online communities to drive trust, loyalty, and advocacy.
Content & Organic Growth
- Collaborate with copywriters, designers, and video teams to deliver high-quality, platform-native content.
- Identify...