Service Desk Analyst
About HASI
HASI is an investor in sustainable infrastructure assets advancing the energy transition. With more than $16 billion in managed assets, our investments are diversified across multiple asset classes, including utility-scale solar, storage, and onshore wind; distributed solar and storage; RNG; and energy efficiency. We combine deep expertise in energy markets and financial structuring with long-standing programmatic client partnerships to deliver superior risk-adjusted returns and measurable environmental benefits. HA Sustainable Infrastructure Capital, Inc. is listed on the New York Stock Exchange (Ticker: HASI). For more information, please visit
Position Summary
The Service Desk Analyst serves as the initial point of contact for IT and customer support, ensuring proper operation of workstations, endpoints, and critical audio/visual (A/V) systems—including Crestron, Poly, Zoom, and Microsoft Teams room technologies. They address a wide variety of IT needs, including live meeting and special event support, while managing vendor relationships and ensuring accountability. The successful candidate excels in a fast-paced environment, thinks creatively under pressure, and consistently delivers technology workarounds to solve problems on the spot.
Salary Range
Expected salary range of $70,000-$85,000, based on experience and location. In addition, HASI offers an annual bonus program; 401(k) with company match; an equity incentive program; comprehensive medical, dental and vision benefits; paid time off for vacation, holidays, and sick days; and much more.
Key Responsibilities
Deliver prompt onsite and remote support for IT and AV systems (Crestron, Poly, Zoom Rooms, MS Teams Rooms), including executive and live event assistance.
Troubleshoot issues across computer hardware, software, networks, and meeting room technology; provide workarounds and resolve problems efficiently, especially during high-stakes scenarios.
Set up, configure, and...