Service Advisor, Scottsdale
The Service Advisor position at Lucid Motors in Scottsdale, Arizona, is a pivotal role within the service department, focusing on delivering exceptional customer experiences. Lucid Motors is dedicated to producing luxury electric vehicles that redefine performance and sustainability. The Service Advisor serves as the primary liaison between customers and the service team, ensuring that each client's needs are met with professionalism and efficiency.
Key responsibilities include greeting customers, understanding their vehicle concerns, and preparing accurate repair orders. The Service Advisor monitors the progress of each service, keeps customers informed throughout the process, and ensures that all work meets Lucid's high standards before returning vehicles to clients. Additionally, the role involves managing loaner agreements and coordinating rental vehicle requests as needed.
Candidates should have a minimum of 5 years of experience in a Service Advisor role, with prior experience mentoring advisors or front-of-house functions. Excellent interpersonal skills, problem-solving abilities, and proficiency in computer applications such as Microsoft Office are essential. A valid driver's license with a clean record is required. Preferred qualifications include an AA/BS in Automotive Technology or Business Management and knowledge of high-voltage systems and electric vehicle powertrains.
Lucid Motors offers a competitive compensation range for this position, with an hourly base pay between $30 and $41. Additional benefits include medical, dental, vision, life insurance, disability insurance, vacation, and a 401(k) plan. Eligible candidates may also participate in Lucid’s equity program and discretionary annual incentive program.
Joining Lucid Motors means becoming part of a team committed to innovation and sustainability in the automotive industry. The company fosters a collaborative environment where employees can make significant contributions and grow professionally. If you are driven to create a better, more sustainable future, this is the right place for you.