Senior Specialist, Workplace Operations
BUILD SOMETHING PEOPLE LOVE
Wealthsimple's mission is to help everyone achieve financial freedom – by making financial services simple, transparent, and low-cost. We're Canada's largest fintech, trusted by over 3 million clients with more than $100 billion in assets. We move fast, we own our work, and we care deeply about the people using our products. If that sounds like you, keep reading.
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ABOUT THE TEAM
Our vision is to create an environment where employees can do their best work, foster deep connection & experience organizational engagement. By focusing on building and redefining Workplace Ops programs, we aim to cultivate employee engagement, productivity, and high morale through thoughtful delivery and execution of our programming.About the RoleAs the Senior Specialist, Workplace Operations, you'll own the strategic execution of Toronto's workplace programs and vendor management. You'll design and optimize service programs (F&B, cleaning, facilities), negotiate vendor contracts, ensure Health & Safety compliance, and serve as the operational backup for the Senior Manager. You'll focus on program ownership, performance management, and continuous improvement, ensuring our flagship headquarters delivers an exceptional employee experience.
WHAT YOU'LL DO
Vendor Management & Program Design
- Negotiate and manage vendor contracts for cleaning, F&B catering, and facilities maintenance, ensuring SLA compliance and driving continuous performance improvements.
- Design and optimize the F&B catering program including menu planning, service model design, dietary accommodations, and budget allocation, partnering with the Coordinator who executes daily operations.
- Monitor vendor performance through quality checks, employee feedback, and service metri...