Senior Partnerships Manager - Servicing

The Senior Partnerships Manager - Servicing at Point Digital Finance, Inc. is a pivotal role within the Customer Operations Support team, focusing on enhancing operational efficiency through strategic partnerships. Point is dedicated to making homeownership more valuable and accessible, offering innovative financial products that empower homeowners to unlock their home equity.

In this role, the manager will execute and continuously optimize partnership strategies across title, appraisal, data, and credit functions. Key responsibilities include managing day-to-day relationships with existing vendors and prospective partners, ensuring consistent service quality, and leading initiatives to improve the underwriting process. Additionally, the manager will monitor and report on partner performance against established KPIs, proactively identifying areas for improvement.

The ideal candidate will have over 8 years of experience in business operations, product strategy, or management consulting, with a proven track record of driving business growth through rapid, iterative improvement. Experience in fintech, insurance, financial services, or real estate is preferred, along with strong data analysis skills and exceptional negotiation abilities.

Point offers a comprehensive benefits package, including generous health benefits, unlimited paid time off, flexible remote and onsite work options, fully paid parental leave, meaningful equity, and financial wellness programs. The company fosters a remote-first culture with genuine connections, emphasizing collaboration and a people-first approach.