Senior Engineering Manager, Payments
Flex is a growth-stage fintech company headquartered in New York City, dedicated to revolutionizing the rent payment experience. By enabling users to pay rent throughout the month on a schedule that aligns with their financial needs, Flex aims to provide flexibility over one of the most significant recurring expenses. With strong investor support and a rapidly expanding user base, Flex is seeking motivated individuals to join their mission-driven team.
The Senior Engineering Manager will lead the Payments platform team, overseeing systems responsible for charging customers, collecting funds, and handling refunds. This role involves managing the end-to-end payment lifecycle, including authorization, charge, refund, reconciliation, and ensuring financial integrity across multiple payment rails and processors. The manager will guide a team of backend engineers to build a reliable, compliant, and cost-efficient payments platform that supports rapid product expansion while safeguarding customer funds.
Key responsibilities include defining and executing the long-term architecture of Flex’s multi-rail payments platform, ensuring financial correctness across ledgering and settlement processes, and driving reliability for mission-critical money movement systems. The role also entails leading cross-team initiatives, managing the delivery of large projects from concept to production, and improving system scalability and observability. Additionally, the manager will mentor and grow a team of backend engineers, establish a culture of operational excellence, and ensure high availability and financial accuracy SLAs.
Candidates should have over 8 years of backend engineering experience, with at least 3 years in engineering management. Experience in building or operating payments, fintech, or banking systems is essential, along with a strong understanding of distributed systems reliability and data integrity. A track record of delivering large cross-functional initiatives is also required. Preferred qualifications include experience with various payment rails, integrating payment processors, and familiarity with financial ledger or accounting principles.
Flex offers a competitive compensation package, with salaries varying based on work location. For Tier A locations (e.g., NYC/SF), the salary range is $240,000 to $300,000 USD; for Tier B, $216,000 to $270,000 USD; and for Tier C, $204,000 to $255,000 USD. Benefits include competitive medical, dental, and vision plans, company equity, a 401(k) plan with company match, unlimited paid time off plus 13 company-paid holidays, parental leave, and additional perks such as the Flex Cares Program and a free Flex subscription.
Flex fosters an inclusive culture, valuing diverse perspectives and encouraging collaboration. With a dynamic team and a focus on building a supportive environment, Flex offers growth opportunities and the chance to make a significant impact in the fintech industry. Joining Flex means contributing to a mission that empowers renters and transforms the rent payment landscape.