Senior BtoB Go-To-Market Analyst (x/f/m)
The Senior BtoB Go-To-Market Analyst at Doctolib plays a pivotal role within the Customer & Sales Operations team, focusing on enhancing the efficiency and effectiveness of Sales, Account Management, Support, and Marketing functions. This position is integral to understanding client needs and market dynamics, contributing significantly to the company's mission of improving healthcare access.
Key responsibilities include collaborating with Data Product Managers and Analytics Engineers to ensure data quality and robust KPI definitions, conducting in-depth analyses of customer performance metrics to identify trends and areas for improvement, and developing actionable insights to support strategic decision-making. The role also involves piloting client-focused KPIs, implementing forecasting models to enhance performance monitoring accuracy, and maintaining operational dashboards for business partners and leadership.
Candidates should possess at least 5 years of experience in operations, business, or strategy analytics roles, either in-house or consulting. Proficiency in data analysis tools such as SQL, Excel, and Google Sheets, along with experience in data visualization tools like Tableau, PowerBI, or Metabase, is essential. Strong analytical and problem-solving skills, fluency in French and English, and the ability to translate business needs into analytical requirements are also required.
Doctolib offers a comprehensive benefits package, including free health insurance for employees and their children, a Parent Care Program providing an additional month of leave beyond legal parental leave, and free mental health and coaching services through Moka.care. Additional perks include the flexibility to work from abroad for up to 10 days per year, subsidies for sports club memberships or creative classes, lunch vouchers, public transportation reimbursement, and relocation support for international moves.
The company fosters a culture of continuous learning and development, providing structured onboarding through the Doctolib Academy and ongoing training programs. Employees are encouraged to take ownership of their projects with an entrepreneurial mindset, supported by a collaborative environment that values curiosity, learning agility, and proactive relationship building.