Salesforce Administrator
The Salesforce Administrator role at Checkr is part of the Corporate Engineering team, reporting directly to the Director of Revenue and Customer Systems. This team is dedicated to enhancing the productivity and efficiency of the Revenue and Support organization by managing the architecture, design, build, and maintenance of Salesforce Sales and Service Cloud. The position is based in Santiago, Chile, with a hybrid work arrangement.
Key responsibilities include managing the end-to-end onboarding and offboarding process, ensuring correct permissions across Salesforce and integrated tools such as Outreach, ZoomInfo, and LinkedIn Sales Navigator. The role also involves monitoring internal help channels to triage incoming Jira tickets, resolving technical issues directly or routing cases to appropriate system owners. Maintaining a clean CRM by merging duplicate records daily and performing periodic audits to ensure data accuracy and compliance is another critical aspect. Additionally, the administrator supports the team's Agile rhythm by grooming backlogs for clarity in preparation for sprint planning and collaborates with the wider team to monitor feature performance and implement small-scale technical enhancements to improve the overall user experience.
Candidates should have at least one year of Salesforce administration experience, including a solid understanding of user permissions, security roles, and core platform configuration. Proficiency in programming or scripting in at least one language, such as Apex, JavaScript, Java, or Python, is required. Experience working within the full software development lifecycle (SDLC) in an Agile environment, including collaborating on requirements and participating in sprint ceremonies, is essential. A proactive approach to managing help channels and Jira queues, with the ability to diagnose issues and route complex cases effectively, is expected. A strong sense of accountability for the feature lifecycle, from initial triage to production release, combined with a passion for continuous learning, is highly valued. Experience with Salesforce Agentforce, chatbots, or other AI applications, with the ability to identify where AI can strategically accelerate delivery, is preferred. Advanced communication skills in English, both written and verbal, are also required.
The compensation for this role ranges from 27,200,000 to 32,000,000 CLP annually. Benefits include a fast-paced and collaborative environment, a learning and development allowance of $3,000 USD per year, competitive cash and equity compensation with opportunities for advancement, 100% medical, dental, and vision coverage, up to $12,000 reimbursement for fertility, adoption, and parental planning services, a flexible PTO policy, an RSU package, and a monthly wellness stipend.
Checkr fosters a collaborative and innovative company culture, encouraging employees to solve complex problems with creative solutions that advance the company's mission. The company is recognized on the Forbes Cloud 100 2025 List and is a Y Combinator 2024 Breakthrough Company. Employees are expected to work from the office at least three days a week, with in-office perks such as lunch five times a week, a commuter stipend, and an abundance of snacks and beverages. A relocation stipend may be available for those willing to relocate to a Checkr hub location.