Sales & Service Manager - Prudential

The Sales & Service Manager at Alo Yoga's Prudential Center location in Boston, MA, is a pivotal member of the store leadership team. This role is dedicated to implementing Alo's business and guest experience strategies, ensuring that every customer interaction reflects the company's commitment to mindful movement and community engagement. The manager is responsible for driving sales, enhancing the guest experience, and fostering a team environment aligned with Alo's values.

Key responsibilities include leading the Sales & Service team to deliver exceptional customer service, analyzing sales data to identify opportunities, and developing strategies to achieve business targets. The manager will oversee daily operations, ensure effective sales floor coverage, and collaborate with the General Manager to execute the store's sales and service strategy. Additionally, the role involves representing the business in meetings, managing budgets, and planning for optimal performance.

Candidates should possess 3-5 years of retail or related industry leadership experience, with proficiency in MS Office applications. Strong interpersonal and communication skills are essential, along with the ability to manage multiple tasks in a dynamic environment. A proactive work ethic, time management skills, and personal accountability are crucial. The role requires constant movement within the store, including the ability to lift up to 50 pounds and perform various physical tasks.

Alo Yoga offers a comprehensive benefits package, including a generous employee discount, free membership to Alo Moves, competitive medical, dental, and vision plans, 401K with company matching, monthly store incentives, clothing allowance, and free yoga classes at Alo Sanctuaries. The base salary for this position ranges from $60,000 to $79,000 per year, with eligibility for the Monthly Store Incentive bonus program, potentially increasing total compensation.