Sales & Service Lead - Michigan Ave

The Sales & Service Lead at Alo Yoga's Michigan Avenue location plays a pivotal role in enhancing the guest experience. This position is central to achieving engagement targets, educating guests about products, and fostering a service-oriented environment that distinguishes Alo from other retailers.

Key responsibilities include leading exceptional guest interactions by assessing and improving team performance through feedback and coaching. The role involves building and maintaining client relationships, analyzing reports to strategize and implement action plans, and ensuring effective sales floor coverage by developing workforce solutions and leading selling initiatives.

Candidates should have over two years of experience in a client-focused sales environment, proven leadership skills with sound decision-making abilities, and a receptiveness to feedback. High energy, enthusiasm, self-motivation, and excellent interpersonal and written communication skills are essential. Alignment with Alo's guiding principles is also required.

The position offers a base pay ranging from $21.00 to $25.00 per hour in Chicago, IL. Additional benefits include a generous employee discount for Bella+Canvas and Alo Yoga products, free membership to Alo Moves, competitive medical, dental, and vision plans, 401K with company matching, monthly store incentives, clothing allowance, and free yoga classes at Alo's Sanctuaries.

Alo Yoga fosters a culture centered around mindful movement, promoting better living both on and off the mat. Employees are encouraged to integrate this consciousness into their daily lives, contributing to personal growth and community betterment. The company provides opportunities for professional development and advancement within a supportive and dynamic environment.