Sales Perfomance Monitoring Team Leader

The Sales Performance Monitoring Team Leader at is responsible for overseeing the daily performance of Sales Performance Officers, ensuring that all operations align with company rules and targets. This role involves leading a team dedicated to monitoring and enhancing sales performance within the organization.

Key responsibilities include providing guidance and training to team members to improve their communication skills and customer interactions. The Team Leader will coordinate all team activities to foster effective collaboration and solid teamwork in achieving shared goals. Additionally, the role involves handling complex issues or customer complaints that cannot be resolved by the team and escalating them when necessary. Preparing and submitting reports on team performance to supervisors is also a critical aspect of this position.

Candidates should possess a minimum of a Bachelor's degree or equivalent and have at least two years of experience in a similar or related role. Strong communication skills and good leadership abilities are essential. Proficiency in spreadsheets and Microsoft Excel is also required.

is a financial technology startup based in Indonesia, simplifying the process of finding and applying for financial products by bringing everything online. The company fosters a culture of openness, transparency, drive, and meritocracy, offering growth opportunities for its employees.