Runner
At Soho House, a Runner plays a vital supporting role in ensuring the smooth and efficient flow of service between the kitchen and front-of-house teams. As a key link in the dining experience, the Runner is responsible for delivering food and beverages promptly, maintaining cleanliness and organization across the service areas. Your main responsibility is to assist the waiting staff and make sure the member gets a superior experience. You will deliver food orders from the kitchen (or drinks orders from the bar) to members’ tables, acting as a point of contact between the kitchen/bar and the floor.
Key duties include bringing food and drinks quickly from the kitchen or bar to their respective locations in the restaurants and delivering them to members. Maintaining a spotless, pristine work environment is essential. You will provide service to and be accountable for an assigned section, develop relationships with members to provide personalized service, and perform opening and closing procedures, including the setup and breakdown of stations. Additionally, you will ensure all service equipment is handled carefully and stored correctly, and attend regular meetings with front and back of house teams to learn about any menu changes and specials alongside daily tastings.
The ideal candidate will have 2–3 years of experience in a similar high-end dining environment. Excellent food and beverage knowledge, including wine service, is required. Strong interpersonal and teamwork skills with a hands-on approach are essential, along with a confident, polished, and professional demeanor. Exceptional communication and organizational skills are necessary, as well as familiarity with POS systems and reservation software.
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. Benefits include weekly pay, team meals while on shift prepared by our chefs, Soho Friends Membership, 50% team discount on food and drink seven days a week, staff room rates, health cash plan (option to add up to two additional dependents), dental plan (option to add up to two additional dependents), birthday day off after one year's continuous service, up to 50% staff discount on Cowshed & Soho Home, and more.
At Soho House, we foster a culture of continuous training to develop yourself personally and professionally. Team events range from fitness sessions to cinema screenings and art classes, held monthly to inspire and educate. In conjunction with Soho Impact, employees can take two paid days a year to support a charity of their choice. We also offer free counseling sessions and our Cookhouse & House Tonic programs provide unique food and drink training, events, and opportunities to inspire and educate.