Receptionist
The Receptionist position at DuBose Law Firm in Dallas, Texas, is integral to the firm's front-office operations, serving as the primary point of contact for clients and visitors. This role is essential in maintaining the firm's personalized approach and ensuring seamless communication between clients and legal staff. DuBose Law Firm, established in Dallas, has been a steadfast advocate for individuals affected by mesothelioma, lung cancer, and serious personal injuries, with over 20 years of experience in asbestos litigation. The firm prides itself on delivering personalized, focused service to achieve maximum results for clients.
As a Receptionist, your key responsibilities will include front desk management, where you'll serve as the first point of contact for visitors and callers, creating a professional and welcoming environment. You'll handle telephone communications by answering and routing incoming calls efficiently, taking accurate messages, and ensuring timely follow-up. Conducting preliminary intake calls with potential clients, gathering initial information, and directing inquiries to the appropriate team members will also be part of your role. Additionally, you'll provide compassionate assistance to clients and visitors, support daily office operations through administrative tasks such as scanning, document organization, data entry, and general office support, prepare outgoing mail, coordinate document shipments, and help maintain a clean and organized office environment.
The ideal candidate will have prior experience in a customer-facing, reception, or front-desk role, demonstrating a commitment to providing outstanding service. Strong verbal communication skills with professional telephone etiquette and the ability to interact confidently with clients and visitors are essential. Dependability, with demonstrated reliability and strong follow-through, is crucial, as is the ability to work independently while managing daily front-office responsibilities. Basic computer proficiency, including experience in data entry and office software, is required, along with the ability to learn new systems as needed. The candidate should also possess problem-solving skills, the ability to remain calm under pressure, handle upset or emotional callers with professionalism, and recognize when to escalate situations appropriately. Attention to detail is important for accurately managing administrative tasks, client information, and day-to-day office responsibilities.
This part-time position offers the opportunity to make a real difference by supporting individuals during challenging times. Every interaction gives you the chance to positively impact a client's experience while contributing to a firm with a meaningful mission. You'll be trusted to take ownership of the front office, work independently, and make a meaningful contribution to the firm's day-to-day success. The work schedule is Tuesday through Friday, from 10:00 AM to 5:00 PM.
Joining DuBose Law Firm means becoming part of a team that values excellence, compassion, and personalized client service. You'll work closely with firm leadership and help deliver the personalized client experience the firm is known for. This role offers the chance to be the welcoming face of a firm devoted to making a difference in people's lives.