Prospecting Support Virtual Assistant (Sales Support)
Overview
We are seeking a proactive and detail-oriented Prospecting Support Virtual Assistant to support a NYC-based sales team with outbound prospecting and lead management. This role is ideal for someone who is organized, process-driven, and comfortable working with data, outreach tools, and structured follow-up systems. You will play a key role in ensuring consistent and efficient communication with prospective customers while maintaining accurate records of all outreach activity.
Key Responsibilities Lead Management & Data Organization
● Maintain and manage a master list of prospective customers
● Clean, organize, and update prospect data regularly
● Research and enrich missing contact information (e.g., email addresses, company details)
Outreach & Communication
● Send initial outreach emails using pre-approved templates
● Personalize messaging where required while maintaining brand tone
● Ensure timely and professional communication with prospects
Tracking & Follow-Ups
● Track outreach activity, responses, and follow-ups in a centralized system
● Manage follow-up cadence to ensure no leads are missed
● Update lead statuses and maintain accurate records at all times
Reporting & Coordination
● Maintain clear and consistent reporting on outreach activity and results
● Identify and flag interested or qualified leads
● Route qualified prospects to the appropriate internal team members
Requirements Core Skills
● Strong organizational and data management skills
● High attention to detail and accuracy
● Ability to manage multiple tasks and follow structured processes
● Comfortable working with spreadsheets and tracking systems
Experience
● Previous experience in a virtual assistant, sales support, lead generation or administrative role
● Experience with CRM systems, outreach tools or lead tracking platforms is preferred
● Familiarity with email outreach and prospecting workflows is a plus
Communication
● Strong written English skills (this role invo...