Project Manager/Associate Project Manager (analytics-focused/technical), Operational Excellence, Partnerships, and Automation, Customer Experience Group (Based in Bangkok, Thailand | Relocation Provided)

This role is for a Project Manager or Associate Project Manager with a strong focus on analytics and technical expertise, working within Agoda's Operational Excellence, Partnerships, and Automation team in the Customer Experience Group. Agoda, a global leader in online travel and accommodation services, is headquartered in Bangkok, Thailand and is known for its fast-paced, innovative environment. The company offers relocation support for this position, emphasizing its commitment to international talent and diversity.

In this position, you will be responsible for driving cross-functional projects that optimize processes, implement automation solutions, and improve operational efficiency within customer experience. Your day-to-day tasks will include analyzing data to identify areas for improvement, coordinating with both technical and non-technical teams, and managing project timelines and deliverables. You will frequently collaborate with stakeholders across business and technology divisions to ensure alignment and success of initiatives.

To be successful in this role, candidates should have a proven track record in project management, ideally within a tech, analytics, or operations-focused setting. Experience with data analytics tools, process automation, and stakeholder management is required, along with strong communication and organizational skills. A background in Computer Science, Engineering, Business Analytics, or a related field is highly valued.

Agoda offers a comprehensive relocation package and benefits including competitive salary, health insurance, wellness programs, and professional development support. Employees enjoy a multicultural work environment and access to modern office facilities in central Bangkok.

Joining Agoda's Customer Experience Group offers unique opportunities to effect meaningful change in a global company while advancing your project management career. The company is known for promoting internally, fostering continuous learning, and supporting innovation at all levels.