Product Operations Specialist (Backoffice)
Fever, a leading tech platform for culture and live entertainment, is seeking a Product Operations Specialist to join our Marketplace Operations Team. This role is pivotal in managing and optimizing our internal and external ticketing and distribution platforms, ensuring seamless experiences for our users and partners.
As a Product Operations Specialist, you will be responsible for creating, configuring, monitoring, and maintaining experiences across various platforms. Your daily tasks will include operational monitoring to ensure correct setup and performance, coordinating with cross-functional teams such as Project Management, Product, Quality Assurance, Marketing, and Finance to support back-office configurations and experience launches. Additionally, you will oversee API integrations, proactively identifying and resolving issues to maintain operational continuity.
The ideal candidate will possess excellent communication and interpersonal skills, enabling effective collaboration with multiple stakeholders. You should be a fast learner with strong multitasking abilities, comfortable working under pressure and handling high-demand periods. A high level of proficiency in both English and Spanish is required, along with at least two years of experience in similar roles. Proactivity, decisiveness, and strong problem-solving skills are essential, as is a strong command of Microsoft Office and the ability to quickly learn new tools such as SQL and dashboards.
We offer an attractive compensation package that includes a base salary and the potential for significant performance-based bonuses. Employees enjoy a 40% discount on all Fever events and experiences, health insurance, flexible remuneration options, and access to English and Spanish lessons. Our office, located in the heart of Madrid, provides a vibrant work environment with a young, international team, and we support home-office flexibility.
At Fever, we foster a dynamic and inclusive company culture that encourages professional and personal growth. Joining our team means taking on responsibility from day one and having the opportunity to make a real impact in a high-growth global category leader. We are committed to creating an environment where everyone's background and ideas count, and we encourage all qualified individuals to apply.