Product Operations Specialist (Backoffice)
Fever, a leading tech platform for culture and live entertainment, is seeking a Product Operations Specialist to join our Marketplace Operations Team. This role is pivotal in managing and optimizing our internal and external ticketing and distribution platforms, ensuring seamless experiences for our users and partners.
As a Product Operations Specialist, you will be responsible for creating, configuring, monitoring, and maintaining experiences across various platforms. Your daily tasks will include operational monitoring to ensure correct setup and performance, coordinating with cross-functional teams such as Project Management, Product, Quality Assurance, Marketing, and Finance to support back-office configurations, and overseeing API integrations with external partners to maintain seamless operational continuity.
The ideal candidate will possess excellent communication and interpersonal skills, enabling effective collaboration with multiple stakeholders. A fast learner with strong multitasking abilities, you should be comfortable working under pressure and handling high-demand peaks. Proficiency in English and Spanish is required, along with at least two years of experience in similar roles. A proactive and decisive approach, coupled with strong problem-solving skills, is essential. Familiarity with Microsoft Office and the ability to quickly learn new tools such as SQL and dashboards are also important.
Fever offers an attractive compensation package, including a base salary and the potential to earn a significant bonus for top performance. Employees enjoy a 40% discount on all Fever events and experiences, health insurance, flexible remuneration with tax exemptions, language lessons, and a Gympass membership. The company fosters a great work environment with a young, international team and provides opportunities for professional and personal growth.
Joining Fever means becoming part of a dynamic company that is revolutionizing the way people engage with live entertainment. With a mission to democratize access to culture and entertainment, Fever empowers event creators with data and technology, helping them scale and innovate. This role offers the chance to have a real impact in a high-growth global category leader and to work in a location in the heart of Madrid, with possible travel across our markets.