Product Designer

WHO WE ARE

Serval is an AI-native automation platform transforming how enterprises operate. We build intelligent agents that understand real-world workflows and execute them end-to-end — replacing manual processes and rigid legacy systems with adaptive, learning software. Founded in early 2024, Serval is already trusted by companies like General Motors, Notion, Perplexity, Vercel, Mercor, LangChain, and Verkada to automate high-volume, high-friction operational work across their organizations.

At the core of Serval is an agentic AI platform that turns natural language into production-grade workflows. Our agents don’t just respond to requests — they reason, take action across systems, and continuously improve with usage. What began with operational use cases has quickly evolved into a horizontal AI automation layer used across IT, HR, Finance, Security, Legal, and Engineering.

Our mission is to eliminate repetitive, manual work across the enterprise and give teams leverage through intelligent automation. Long term, we’re building the universal AI operations layer — a system of agents that sits across business functions and runs the workflows that keep modern companies moving.

We’re backed by leading investors including Sequoia Capital, Redpoint Ventures, Meritech, First Round, General Catalyst, Elad Gil, and others, and founded by product and engineering leaders from Verkada.

ROLE OVERVIEW

As Product Designer, you’ll be working closely with the founding team to build the Serval platform from the ground up. Our vision is centered around usability, and you’ll be challenged to create intuitive and beautiful interactions that unlock powerful automation capabilities.

This role is based in San Francisco, California, and requires in-person presence.

WHAT YOU'LL DO

- Deeply understand a complex problem space and forge simple, elegant design solutions.

- Generate your own ideas, and drive collaborative processes to elicit ideas from your tea...