Practice Operations Assistant

The Practice Operations Assistant at Herbert Smith Freehills plays a pivotal role in supporting the billing processes within Practice Groups. This position involves close collaboration with lawyers and support teams to ensure accurate and timely invoice preparation and issuance, working alongside the Revenue team as necessary. The firm is a leading global law entity committed to delivering exceptional client service and excellence.

Key responsibilities include managing timesheet submissions, assisting with narrative time entry remediation, editing bills, coordinating write-offs and discounts, and compiling final bills and narratives in accordance with firm policies. The role also involves managing alternative pricing arrangements and cross-border invoicing. Collaboration with Practice Executives (PEs) and Practice Team Assistants (PTAs) is essential for effective billing administration. Additionally, the assistant supports the creation of pre-bills, produces final invoices and cover letters, and works with the Revenue and Matter Management teams on matter setup, ensuring compliance with firm policies.

Candidates should have experience in a professional services environment, possess excellent customer service skills, and be proficient in Microsoft Word, Excel, and Outlook. Familiarity with PowerBI is advantageous, and an innovative mindset with an interest in AI and emerging technologies is desirable. The role requires attention to detail, strong communication skills, and the ability to work effectively in a dynamic environment.

While specific compensation details are not provided, the firm offers a comprehensive benefits package, including private medical insurance, a pension scheme, and paid annual leave. Employees also have access to an employee assistance program and wellbeing support, with opportunities for flexible working arrangements.

Herbert Smith Freehills fosters a collaborative and inclusive culture, emphasizing professional growth and development. The firm is committed to diversity and inclusion, ensuring a respectful environment where all employees can thrive. Joining the team provides opportunities for career progression within the Business Finance team and the broader firm.