Personal Lines Agent

Redwood Credit Union is seeking a Personal Lines Agent who will provide insurance, risk advice and education concerning insurance coverage and planning, while performing a wide variety of duties, selling new insurance policies, servicing personal lines accounts, handling policy renewals, managing leads provided and following up in a timely manner. Ability to travel to assigned branches and other locations is required. 
 
Key Responsibilities
Advisory Services:
o Proactively review Member financial information and make recommendations on insurance coverage needs.
o Provide individualized advice and counsel based on specific client (and prospect) needs.
o Use independent judgment to provide professional advice and recommendations concerning insurance policies that best meet Members’ needs and financial circumstances.
o In providing counsel, use a fact finding and profiling process that ensures all needs and possible scenarios are considered in recommendations. Identify all financial information needed to provide consultation and communicate accordingly with prospects and existing clients.
o Demonstrate personal lines expertise in advising prospects and existing clients based on the nuances and influencing factors. When recommending the appropriate policies and products, do so while minimizing risk and maximizing sales and service requirements.
o Educate and advise Members on advantages and disadvantages of various insurance products, insurance philosophies and risk management strategies.
o Provide exceptional customer service to all internal and external customers.
o Provide ongoing training and education to internal partners regarding insurance products, philosophies, and sales processes.
o Analyze situations and recommend workable solutions for customers.
o Perform ongoing management of personal lines book(s) of business, policy reviews, policy renewals, risk management and ongoing client consultation.
o Be familiar with ratings and influencing factors when provi...