People Operations Specialist
About BlaBlaCar
BlaBlaCar is the world’s leading community-based travel app enabling 27 million members a year to carpool or travel by bus in 21 countries. Our team of 800 employees counts over 50 nationalities and is spread across our 5 global offices, 30% working fully remotely.
Your Mission
We are looking for a People Operations Specialist to join the People Operations team at BlaBlaCar.
As a People Ops Specialist, you will manage the day-to-end employee lifecycle for Blablacar’s employees based in France. As part of a team, you will ensure full legal compliance in France, while providing prompt, effective support for all employee inquiries. By maintaining our HRIS and formalizing contractual elements, you will act as a key guardian of our data integrity and internal policies. This role is essential in streamlining our onboarding journey and optimizing HR processes to support our team.
Your Responsibilities
• Lead the execution of HR processes (Onboarding → Offboarding), ensuring a positive experience while providing clear visibility to relevant stakeholders
• Formalize all contractual elements (contracts, amendments, certificates) and manage immigration/work permit renewals
• Identify opportunities to streamline workflows and lead People Ops projects aimed at enhancing efficiency
• Explore and implement AI-driven solutions to automate repetitive administrative tasks (e.g., automated document generation, AI-powered ticketing sorting, or smart data auditing) to free up time for high-value advisory
• Manage employee inquiries (JIRA), providing prompt, effective support on HR policies
• Provide expert recommendations for handling complex situations (performance, conflict, legal risk).
• Document specific requests to ensure every situation is tracked and treated fairly, building a consistent "Case Law" for the organization
• Work closely with the POPS team including our Payroll Specialist (upstream data flows), HRBPs, Social Expert, Recruiters, and L...