People Operations Manager
Tremendous is the global platform built for businesses to send thousands of payouts to anyone, anywhere, for free. We're trusted by 20,000 organizations like Atlassian, MIT, and United Way to deliver gift cards and money to millions of recipients worldwide.
Our customers (researchers, marketers, HR teams, nonprofits, and platform businesses) rave about how fast and easy Tremendous is to use. Check out our ratings on G2
Tremendous is profitable and growing without outside investors. We're a fully remote, high-documentation, low-meeting culture, which means more time for what matters in both your professional and personal life. The team agrees– our employee NPS is in the high 80s.
About the role
We're ~175 people across the US, Canada, the UK, Brazil, and elsewhere, and we're launching our first dedicated people function. You'll own people operations end to end, you'll be the person anyone at the company can go to when something is wrong, and you'll run our immigration program in conjunction with outside counsel.
What you'll do
- Own our HRIS and associated systems
- Administer benefits for US, Canadian, and international employees: open enrollment, carrier and broker escalations, HSA and FSA, COBRA, 401(k), and required annual notices.
- Own the employee handbook, HR wiki, and people policies. Write the ones we're missing.
- Own onboarding end to end: cohort logistics, new hire paperwork, and the first-90-days experience. Own offboarding, exit interviews, and severance logistics.
- Be the company's HR point of contact. Take reports, run investigations, and write up findings. Build the intake, trust, and escalation process that makes reporting feel obvious and low-risk.
- Run our biannual HR cycle — performance check-ins, compensation review, and the employee engagement survey — on schedule, and improve it each time.
- Handle off-cycle compensation changes, promotions, relocations, and internati...