People Operations Generalist
Synthflow AI is an enterprise AI agent platform that unifies customer operations across voice, chat, and messaging. Our agents handle routine interactions at scale so teams can focus on high-value work.
- Over 20M hours of operations automated
- 60% more calls answered vs. non-AI operators
- 150M interactions handled, 99.99% uptime
Backed by Accel, Atlantic Labs, and Singular. Trusted by 1,000+ customers. Recognized as one of the most promising companies in Germany.
ABOUT THE ROLE
As a People Operations Generalist at Synthflow, you’ll take end-to-end ownership of our people processes— ensuring that everything from onboarding to offboarding runs smoothly, efficiently, and compliantly. You’ll be the go-to person for all things People Ops, combining hands-on execution with process improvement and automation.
While your main focus will be Europe, your work will also support our globally distributed team. You’ll partner closely with our Finance, Legal, and Leadership teams to make sure our people operations scale alongside our growth — staying compliant, efficient, and employee-centric.
This role is ideal for someone who thrives in a fast-paced, high-ownership environment, enjoys juggling a wide range of operational tasks, and wants to play a key role in shaping an exceptional employee experience at a growing AI company.
WHAT YOU’LL DO
- Run the employee lifecycle end-to-end: onboarding, contract management, payroll inputs, benefits administration, and offboarding.
- Act as the main point of contact for employees and managers on people operations, policy, and process questions.
- Ensure compliance with German labor law while supporting operations and compliance across other locations.
- Coordinate with Finance and Legal on employment changes, vendor management, and policy updates.
- Own HR systems and data accuracy (HRIS sanity, benefits, leave management).
- Run payroll in partnership with our external providers and internal stakeholders....