People Operations & Experience Manager

ABOUT THE ROLE

We’re looking for a People Experience & People Operations Manager to build a smooth, reliable, and scalable People function across our region.

You will report to our Head of People and own the full employee journey from onboarding to offboarding, while also running payroll, compliance, systems, and day-to-day employee support. Your work will shape how employees experience Thndr and will remove friction for managers and teams.

WHO YOU ARE

You thrive in structure and clarity. You’re someone who can see the full employee journey end-to-end and build systems that support it. You enjoy simplifying, automating, and fixing things at the root. You’re precise with compliance, steady under pressure, and supportive when guiding employees and managers.

WHAT YOU’LL DO

1. Build and run a unified People Ops system
Design, document, and maintain clear workflows for onboarding, offboarding, payroll, lifecycle changes, and compliance across Egypt, UAE, and KSA.
Create one simple, consistent process that everyone understands and can rely on.

2. Deliver payroll with high accuracy and full compliance
Own monthly payroll inputs and audits for all countries.
Keep monthly variance below 2% and ensure all submissions are correct and on time.
Partner with Finance to keep processes clean and predictable.

3. Design a strong People Experience across the employee lifecycle
Redesign onboarding so it’s structured, automated, and supportive, with 90%+ Day-30 satisfaction scores.
Improve offboarding to ensure smooth transitions and proper documentation.
Strengthen touchpoints like probation, anniversaries, role changes, and manager guidance.

4. Lead automation and process improvements
Identify manual or unclear steps and turn them into automated workflows.
Launch at least three meaningful automations per quarter (contracts, onboarding tasks, IT access, reminders, data flows).
Work closely with Legal, IT, and Finance to remove friction.

5. Maintain accurate and reliable...