Partnerships Operations Manager
DOCTRONIC | PARTNERSHIPS
PARTNERSHIPS OPERATIONS MANAGER
New York City, NY • Reports to SVP of Partnerships
ABOUT DOCTRONIC
Doctronic is the first AI legally authorized to practice medicine. We are processing millions of consultations monthly with 99%+ treatment plan accuracy validated by board-certified clinicians. As our partnership portfolio grows, we're building the operational backbone to make sure every deal we sign is a deal we deliver on.
ABOUT THE ROLE
We're looking for a Partnerships Operations Manager to serve as a key organizational player on our post-sales partnerships team. Your job is simple to state and hard to do well: make sure our signed partnerships succeed. That means keeping partners, internal stakeholders, and cross-functional teams aligned, organized, and moving toward the deliverables we promised. You'll sit in the room where decisions get made, form your own point of view, and be trusted to keep everyone on track, from deal kickoff through ongoing customer success.
WHAT YOU'LL DO
Partner & Stakeholder Management
- Serve as a day-to-day point of contact for external partners, building relationships that make Doctronic easy and reliable to work with
- Manage key internal and external stakeholders, keeping expectations clear on both sides
- Prepare materials, decks, and briefings that represent Doctronic well in front of partners
- Attend partner and internal meetings, contribute a real point of view, and drive outcomes rather than just take notes
Cross-Functional Coordination
- Coordinate with clinical, marketing, operations, finance, and product/engineering to ensure we deliver on every commitment made to a partner
- Track deliverables across teams and flag risks to timelines before they become problems
- Act as the connective tissue between partnership commitments and the teams responsible for executing them
Program & Project Infrastructure
- Build and maintain the systems that keep partnerships...