Operations & Automation Manager (Process, Tools & AI)
Fever, a leading tech platform for culture and live entertainment, is seeking an Operations & Automation Manager to spearhead the transformation of Event Operations through process optimization, tooling, and AI-driven solutions. This role is integral to enhancing operational efficiency and scalability within the company.
The successful candidate will be responsible for redesigning operational workflows, identifying bottlenecks, and implementing long-term solutions to improve efficiency. Key duties include designing and building internal tools and automations, automating repetitive tasks, and integrating AI-driven solutions to enhance operational workflows. Additionally, the role involves building and maintaining dashboards to track key operational metrics and leading a small team focused on process and tools.
Applicants should have over five years of experience in operations, process improvement, or automation roles, with a background in fast-paced environments such as startups or tech companies. Strong analytical skills, proficiency in SQL and data analysis, experience with automation tools like Zapier or Make, and familiarity with AI tools and applications are essential. A builder mentality, hands-on execution approach, and fluency in English are also required.
Fever offers an attractive compensation package, including a base salary and potential performance bonuses. Employees enjoy a 40% discount on all Fever events and experiences, health insurance, flexible remuneration options, and access to wellness programs like Gympass. The company promotes a dynamic work environment with opportunities for professional growth and development.
Joining Fever means becoming part of a young, international team dedicated to democratizing access to culture and entertainment through cutting-edge technology and data-driven approaches. The company values innovation, autonomy, and impact, providing employees with the opportunity to shape the future of live entertainment.