Onboarding Program Manager

ABOUT BASETEN

Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $300M Series E backed by investors including BOND, IVP, Spark Capital, Greylock, and Conviction. Join us and help build the platform engineers turn to to ship AI products.

THE ROLE

We’re hiring an Onboarding Program Manager to build and lead onboarding at Baseten, setting new hires up to do the best work of their careers.

You’ll ensure every person who joins us (we’re onboarding dozens of new hires each month) feels welcomed, builds early belonging, gains fluency in our product and how we operate, and has clear expectations about what success looks like.

This is not a logistics-only role. It sits at the intersection of learning & development, curriculum design, facilitation, and manager enablement. You’ll own the onboarding journey from offer acceptance through the first 90 days and build scalable programs that accelerate ramp time, reinforce our culture, and prepare new hires to contribute quickly in a highly technical environment.

RESPONSIBILITIES

Own the end-to-end onboarding experience

- Own the new hire journey from signed offer through the first 90 days.

- Design structured touch points that build clarity, connection, and momentum.

- Welcome new hires in San Francisco on Day 1 and set the tone for their Baseten experience.

Teach the story, culture, and product

- Design engaging ways to teach who we are: where we came from, what we value, how we work, and where we’re headed.

- Bring our culture to life through creative programming, incorporating executives, founders, customer stories,...