Octopus in Colour Internship 2026 - Customer Operations Specialist
Addressing Black representation in the energy industry
At Octopus Energy, our mission is to drive the global renewable revolution and make green energy affordable for all. In order to succeed, we need to build a team that represents everyone in our society. Unfortunately, Black professionals make up < 2% of the energy workforce, which is a significant under-representation compared to the ethnic composition of the UK. To help address this, we have created an internship programme that is only open to candidates who identify with any Black, Black British, African or Caribbean background. We are committed to promoting equality, and this internship is an important step in our effort to foster greater diversity and inclusiveness in our business and industry.
Applications for all our internships will close on the 17th April. Pleasedo not upload a CVwhen asked for 'Resume/CV'.... instead, upload a cover letter made up of no more than 500 words(instructions below) 💚
This is our sixth year running the internship programme. You can hear from our past interns and learn about our previous internships.
Location: London office
Duration: Full time 6th July - 28th August
Pay: London Living Wage (pro rota)
About the role
We are looking for a Customer Operations Intern who can help us deliver our mission to make it seamless for individuals and businesses to make the transition to zero-carbon driving.
This customer-facing role will focus on carrying out, and suggesting improvements to our existing processes, ensuring that our customers have delightful, memorable experiences. Things move fast, here at OEV, so your input will also help shape the future of how we interact with our customers at all the stages of their journey.
What you'll do
Work with colleagues in the customer experience team and across other parts of the business to ensure that our customers receive the best experience during every interaction
Receive a crash course in ‘all things Octopus’
Support our Customer...