Merchant Relation Officer (Samarinda)

The Merchant Relation Officer role at focuses on managing relationships with small and medium-sized enterprise (SME) offline merchants in the Samarinda area. As part of the Merchant Relations team, the officer plays a crucial role in supporting merchants who utilize the company's Merchant Apps, ensuring they receive adequate training and assistance. is a financial technology startup dedicated to simplifying the process of finding and applying for financial products online, aiming to enhance financial inclusion across Indonesia.

Key responsibilities include maintaining strong relationships with SME offline merchants, achieving sales targets within the assigned area, and providing comprehensive training on the Merchant Apps to store staff. The officer is also responsible for ensuring the proper placement of point-of-purchase promotional materials in stores and conducting promotional socialization programs to engage store staff effectively.

Candidates should possess at least a high school diploma or a diploma degree in any field. Experience in leasing is considered a plus. For high school graduates, a minimum of one year of relevant work experience is required, while fresh graduates with a diploma degree are encouraged to apply. Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint, is essential. Additionally, candidates must own a motorcycle and hold a valid SIM C license.

offers a dynamic work environment that fosters professional growth and development. Employees have the opportunity to work alongside a team of experts from various backgrounds, contributing to the company's mission of building a world-class fintech company in Indonesia.