Merchant Compliance Administrator (German speaking)
Wolt is a technology company that began in 2014 by delivering restaurant food and has since expanded to offer a wide range of delivery services across over 500 cities in 30 countries. In 2022, Wolt joined forces with DoorDash to further its global expansion. The company is seeking a Merchant Compliance Administrator who is fluent in German to join their Merchant Services and Compliance Operations teams in Budapest, Hungary. This role is integral to ensuring that merchant information is accurate, complete, and compliant with regulatory requirements.
As a Merchant Compliance Administrator, your primary responsibilities will include reviewing and validating merchant-submitted KYC/KYB documents, such as identification and business details, to ensure accuracy and completeness based on internal guidelines. You will be expected to identify and flag any missing or incorrect information for follow-up, and directly contact merchants in German to clarify details, resolve discrepancies, or request missing documentation. Additionally, you will utilize internal tools to manage and track tasks, support quality checks, maintain high data accuracy, and collaborate with Operations, Compliance, and Product teams.
The ideal candidate will have at least one year of experience in operations, administration, compliance, data validation, or a similar field. A strong attention to detail and the ability to work with structured data are essential. Comfort with handling sensitive information, adherence to processes, and the ability to work accurately at scale are also important. Experience with tools such as Google Workspace or similar is required, along with good organizational and time management skills. Clear communication and collaboration skills are necessary, and fluency in both English and German is mandatory. Applicants must have the right to work in Hungary, and a basic understanding of legal or business documents is considered a plus.
Wolt offers a dynamic and international work environment with the flexibility of full-time and part-time positions (20 or 30 hours per week), making it suitable for students with a minimum commitment of 20 working hours per week. Benefits include a SZÉP-card, private health insurance, an All You Can Move card (self-financed), an Employee Assistance Programme for therapy and wellbeing, a discount on Wolt orders, extended parental leave for fathers (16 weeks total), modern work equipment, a volunteer day, and snacks and drinks in the office. Please note that some benefits are available only to non-student employees.
Joining Wolt means becoming part of a high-growth environment where you can take ownership and be part of an ambitious team. The company is committed to growing and empowering a more inclusive community within its workforce, industry, and cities. Wolt believes that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.