Medical AI Specialist
Who are Heidi?
Heidi is building an AI Care Partner that supports clinicians every step of the way, from documentation to delivery of care.
We exist to double healthcare’s capacity while keeping care deeply human. In 18 months, Heidi has returned more than 18 million hours to clinicians and supported over 73 million patient visits. Today, more than two million patient visits each week are powered by Heidi across 116 countries and over 110 languages.
Founded by clinicians, Heidi brings together clinicians, engineers, designers, scientists, creatives, and mathematicians, working with a shared purpose: to strengthen the human connection at the heart of healthcare.
Backed by nearly $100 million in total funding, Heidi is expanding across the USA, UK, Canada, and Europe, partnering with major health systems including the NHS, Beth Israel Lahey Health, MaineGeneral, and Monash Health, among others.
We move quickly where it matters and stay grounded in what’s proven, shaping healthcare’s next era. Ready for the challenge?
The Role
We’re looking for a qualified doctor or clinician with AI/ML expertise to join our Medical Knowledge (MK) team as a Medical AI Specialist. You’ll bring your clinical expertise as well as technical expertise in software, AI, and machine learning into a fast-paced, hyper-growth startup environment. In this role you’ll:
- Help shape our AI products by infusing medical insights with deep technical knowledge
- Collaborate across teams to turn clinician needs into reliable, high-impact AI features
What you’ll do:
- Own the clinical integrity of Heidi: advise clinicians, troubleshoot edge cases, and validate outputs
- Partner with product, engineering and design teams to engineer prompts, build agentic AI, create model evaluation frameworks, and fine-tune models.
- Build cutting-edge AI features within Heidi using the latest tools and frameworks
- Plan and collaborate on research studies that prove our AI scribe’s clinical accurac...