Manager, Launch Operations

Metropolis is seeking a Manager, Launch Operations to oversee numerous regional site launches, ensuring operational readiness from contracting through post-launch monitoring. This role involves close collaboration with Local Operations, Sales, Business Development, Product, and Tech teams to maintain real-time visibility into deployment progress, align leadership, and meet critical launch timelines. The Manager will directly influence individual and enterprise onboarding, shape new product features, and drive subscriber conversion, delivering a seamless experience for partners and members across the region. The ideal candidate thrives in ambiguous, fast-paced environments, adept at data analysis, challenging standard operational methods, and transforming chaos into structured, scalable operations.