Licensed Partnerships Account Manager
The Licensed Partnerships Account Manager at Figure serves as the primary liaison for key private-label lending partners in the mortgage, banking, and fintech sectors. This role is integral to managing strategic relationships, monitoring performance metrics, and identifying opportunities to enhance adoption, engagement, and transaction volumes across Figure's platforms. Figure Technology Solutions, Inc. (Nasdaq: FIGR; OPEN: FGRS) is a leading blockchain-native capital marketplace specializing in the origination, funding, sale, and trading of tokenized assets. With over 480 partners, Figure has collectively originated more than $30 billion in loans, positioning itself as a market leader in real-world asset tokenization.
In this role, the Account Manager will oversee relationships with key private-label lending partners across mortgage, banking, and fintech sectors. Responsibilities include tracking and interpreting performance metrics to identify trends, opportunities, and risks, collaborating with internal teams such as finance, legal, product, marketing, credit, and technical departments to support partner needs, and guiding partners through integration, implementation, and ongoing adoption initiatives. The role also involves leading quarterly business reviews (QBRs) and partner discussions that align goals with measurable outcomes, serving as a trusted advisor for partner leadership by providing insights and strategic recommendations, supporting escalations, and coordinating with internal teams to drive resolutions. Additionally, the Account Manager will identify opportunities to increase engagement, expand use cases, and grow revenue, maintain strong CRM hygiene, operational consistency, and clear partner documentation, and represent partnerships at events to strengthen relationships.
Candidates should have a minimum of 3 years of experience in enterprise customer success, relationship management, or account management. A high technical aptitude with the ability to learn Figure’s applications and understand mortgage-related workflows is essential. Strong written and verbal communication, presentation skills, and relationship-building abilities are required. A solutions-oriented mindset with the ability to translate data into actionable insights, proven success in achieving and exceeding performance targets, strong organizational skills with excellent attention to detail, and comfort working in a fast-paced, evolving environment with multiple priorities are also necessary. Operational rigor with strong CRM discipline and dependable follow-through, the ability to travel up to 15%, and experience in mortgage, blockchain, and/or fintech environments are advantageous.
The compensation package includes a base salary ranging from $96,400 to $144,600 per year, with a 25% annual bonus target paid quarterly, and company equity in the form of RSUs. Benefits encompass comprehensive medical, dental, and vision coverage with 100% employer-paid premiums for employees and their dependents on select plans, company HSA, FSA, Dependent Care FSA, 401(k), and commuter benefits, employer-paid life and disability insurance, 11 observed holidays and a PTO plan, up to 12 weeks of paid family leave, and continuing education reimbursement.
Figure fosters a dynamic and innovative work environment, encouraging employees to contribute to the transformation of capital markets through blockchain technology. The company offers opportunities for professional growth and development, recognizing and rewarding contributions that drive the success of its partnerships and overall business objectives.