The Legal Operations Analyst at Docusign plays a pivotal role within the Legal department, acting as the operational backbone that supports the company's ambitious plan to reshape the modern legal department. This hybrid position intersects legal operations, product development, strategic communications, and product marketing, enabling the team to engage directly with customer and prospect legal teams to champion and sell Docusign's Intelligent Agreement Management (IAM) solutions. The role reports to the Senior Director of Legal Operations.

Key responsibilities include supporting legal leaders in customer and prospect engagements by preparing comprehensive customer intelligence, briefing documents, communications, and strategic talking points. The analyst will become an expert on the Docusign IAM platform, curating compelling content and messaging tailored to the legal persona. Collaboration with the Marketing team is essential to develop targeted messaging for legal operations and in-house lawyers. The role also involves translating complex product capabilities into clear value propositions, designing and deploying automated solutions to streamline operations, drafting enablement materials, and acting as the operational engine for outreach programs. Additionally, the analyst will serve as the dedicated legal lead for industry conferences and internal executive roundtables, developing strategic narratives and collaborating with Marketing and Sales on engagement tactics.

Candidates should possess a Bachelor's degree and at least 5 years of related experience in operations, legal operations, or program management. A deep understanding of the legal technology industry, modern legal operations tools, and the workflow challenges faced by corporate legal departments is required. Experience in building and deploying digital agents or advanced automated workflows is essential. The role demands the ability to advise and collaborate with senior legal executives and cross-functional leadership teams, effectively communicate complex technical and legal concepts to diverse audiences, and foster cross-functional collaboration. Outstanding writing and drafting skills, a strong understanding of marketing principles, and experience with commercial contracting processes are preferred.

Compensation for this position varies based on geographic location and job-related knowledge, skills, and experience. For example, in California, the base salary ranges from $105,800 to $163,450. The role is also eligible for a company bonus plan, calculated as a percentage of eligible wages and dependent on company performance. Global benefits include paid time off, paid parental leave, full health benefits plans, retirement plans, learning and development opportunities, and compassionate care leave.

Docusign is committed to building trust and making the world more agreeable for its employees, customers, and communities. The company fosters an environment where team members have equal opportunities to succeed, be heard, exchange ideas openly, build lasting relationships, and do meaningful work. Employees can take pride in their contributions, knowing they help make the world better than they found it.