Key Account Manager Enterprise
As a Key Account Manager Enterprise at EBANX, you will be responsible for managing high-growth enterprise and mid-market merchants, focusing on driving year-over-year revenue growth through strategic commercial plans. This role is integral to EBANX's mission of connecting global businesses with consumers in emerging markets, leveraging the company's robust payment platform to facilitate seamless transactions across diverse regions.
Your primary responsibilities will include developing and executing strategic growth plans for your merchant portfolio, identifying opportunities for new products, market expansion, and increasing the share of checkout to boost volume and revenue. You will act as the voice of the customer, understanding their product pain points and expansion plans, and effectively communicating these insights across internal cross-functional teams. Additionally, you will monitor and propose strategies to continually improve merchant performance, payment method optimization, and market penetration.
The ideal candidate will have proven experience as an Account Manager or in Business Development, with a track record of exceeding targets, particularly within the payments industry. Strong analytical skills, high attention to detail, and proficiency in using Salesforce CRM to manage pipelines and forecast revenue are essential. The role requires a self-starter who is comfortable in a fast-paced, entrepreneurial environment, with excellent communication, presentation, and persuasion skills. Fluency in English is required, and proficiency in a secondary language is a plus. A valid passport and willingness to travel up to 30% of the time are also necessary.
EBANX offers a comprehensive benefits package, including a meal allowance, financial assistance for educational programs, dedicated budgets for courses and certifications, language classes, and extensive health and well-being plans covering dependents. The company promotes a flexible work culture with semi-flexible hours, additional days off on birthdays, and year-end breaks to support work-life balance. Employees also have access to wellness programs that promote physical and mental health.
Joining EBANX means becoming part of a global team that values diversity of thought and is committed to breaking barriers and creating opportunities in the digital economy. The company fosters a culture of curiosity and problem-solving, providing ample growth opportunities for individuals looking to shape the future of payments and connect businesses and consumers across borders.