Junior Operations Administrator

About Abound

We’re redefining consumer lending in the UK, and beyond. Using advanced AI and Open Banking data, we make fair, affordable personal finance available to more people. While traditional lenders rely almost entirely on credit scores, we look at the full financial picture - how much you spend, and what you can afford to repay to build a deeper, more accurate understanding of each customer's unique financial situation.

And we've shown it works at scale. We’ve issued over £1.3bn in loans directly to customers while delivering market-leading credit performance - for every 10 defaults the industry expects, we see only 3. We also reached profitability just 2.5 years after launch.

Backed by £2bn+ of funding from top-tier investors including Citi, GSR Ventures, and Deutsche Bank, we’re recognised as one of Europe’s fastest-growing fintechs (Sifted, CNBC). Now, we’re expanding into new markets and product lines - and we’re looking for ambitious people who want to learn fast, take ownership, and grow with us.

About the role

This is a full-time Junior Collections Administrator role with hybrid working (minimum 3 days per week in the Milton Keynes office).

This is an entry-level opportunity suited to someone starting their career or looking to move into financial services. You’ll support the operations team with a variety of administrative and operational tasks, helping ensure customer queries are handled efficiently and processes are followed accurately.

Full training will be provided, with opportunities to learn about financial services, customer operations, and financial processes.

Who you are

We’re looking for someone with strong potential rather than prior industry experience (although industry experience welcomed):

- Highly organised with excellent attention to detail

- Comfortable working with numbers and data, with good basic maths skills

- Some experience using Microsoft Excel (e.g. formulas, sorting/filtering data; more advanced skills ca...