Intake Specialist

The Intake Specialist at Frye Law Group serves as the initial point of contact for potential clients, playing a pivotal role in guiding individuals through the firm's intake process. This position is integral to the firm's mission of providing personalized and aggressive representation, ensuring that clients feel supported from their first interaction.

Key responsibilities include engaging with inbound calls, conducting consultative qualification processes to convert inquiries into retained clients, and pre-qualifying leads to align with the firm's client criteria. The role also encompasses front desk duties, managing client onboarding processes, and assisting with administrative tasks such as creating new matter files and court date calendaring.

The ideal candidate will have proven success in a sales-oriented role, particularly in environments requiring consultative selling and objection handling. Strong ethical standards, exceptional interpersonal skills, and flexibility in scheduling are essential. A solutions-focused mindset and comfort in a performance-driven environment are also key attributes for success in this role.

Frye Law Group offers a competitive base salary with performance incentives tied to client fulfillment and support activities. The firm provides opportunities for professional growth, including potential advancement into intake leadership or deeper legal operations responsibilities for high-performing individuals.

Joining Frye Law Group means becoming part of a dedicated team committed to protecting clients' rights. The firm values autonomy, leadership exposure, and offers a clear pathway for career advancement, making it an ideal environment for professionals seeking to make a meaningful impact in the field of criminal defense.