Inside Sales/Junior Account Manager - Eurofins Cosmetics & Personal Care, Inc.

The Inside Sales/Junior Account Manager at Eurofins Cosmetics & Personal Care, Inc. plays a pivotal role in supporting the Cosmetics Division laboratories by managing customer service responsibilities and coordinating stability studies. This position is integral to maintaining and enhancing client relationships, ensuring that the company's services meet the highest standards of quality and professionalism. Eurofins, a global leader in life sciences, offers a dynamic environment where employees contribute to making products safer and more sustainable.

Key responsibilities include liaising with clients through various communication channels, identifying potential customers and sales opportunities, and managing project schedules. The role also involves assisting in the development of annual sales forecasts and budgets, supporting the setup of Laboratory Information Management System (LIMS) templates, and coordinating project tracking and client management. Administrative duties such as invoice administration, creating memos, and ensuring regulatory compliance are also essential components of the day-to-day work.

Candidates should possess a Bachelor's Degree in Science (preferably Chemistry or Microbiology), Commerce, or equivalent technical and business experience. A minimum of 3-5 years of customer service experience is required, along with a strong understanding of the Cosmetic Testing & Regulatory Consulting Industry in Canada and the US. Proficiency in English, exceptional attention to detail, excellent communication skills, and the ability to work independently in a fast-paced environment are crucial for success in this role.

Eurofins offers a competitive compensation package, including health and dental coverage, life and disability insurance, and a Registered Retirement Savings Plan (RRSP) with a 3% company match. Employees also benefit from paid holidays and paid time off, contributing to a supportive and rewarding work environment.

Joining Eurofins means becoming part of a company recognized internationally as a great place to work. The organization values professionalism, confidentiality, and a proactive approach, providing ample opportunities for personal and professional growth within a collaborative team-based department.