Information Technology Technician II

The Information Technology Technician II position at the U.S. Courts involves providing comprehensive IT support within the federal judiciary system. This role is integral to ensuring the smooth operation of courtroom technologies and supporting judicial staff across various locations.

Key responsibilities include maintaining and troubleshooting audiovisual and courtroom technology systems, coordinating video and teleconferences, installing and maintaining recording systems, and providing technical support for end-users. The technician will also assist with hardware and software installations, perform routine system checks, and support disaster recovery efforts.

Candidates must possess at least two years of specialized experience related to data processing, office automation, and data communications. Proficiency in Windows and Microsoft Office products is required. Strong customer service skills, the ability to handle multiple priorities, and a proactive approach to learning new technologies are essential.

The position offers a salary range of $67,972 to $121,385, depending on qualifications and experience. Benefits include participation in the Federal Employees Retirement System, health insurance programs, paid holidays, and annual/sick leave accrual.

The U.S. Courts provide a collaborative and professional environment, emphasizing the importance of technology in supporting judicial processes. Employees have opportunities for professional development and are encouraged to contribute to the continuous improvement of court operations.