Implementation Manager, Enterprise Projects Office
The Implementation Manager, Enterprise Projects Office at Voyager Technologies, Inc. is responsible for leading end-to-end enterprise implementations and company-wide initiatives. This role serves as the central internal point of contact for cross-functional requirements gathering, stakeholder alignment, vendor coordination, and project delivery. The position reports to the Senior Director of the Enterprise Projects Office and is remote within the United States, with occasional travel required.
Key responsibilities include serving as the primary internal point of contact and project coordinator for enterprise system implementations, managing communication and alignment between business units, internal teams, and external vendors throughout the full project lifecycle. The Implementation Manager will lead comprehensive requirements gathering across multiple departments and stakeholder groups to define project scope, objectives, and success criteria, ensuring no organizational need is missed. Additionally, the role involves developing and maintaining detailed project plans, timelines, milestones, and schedules, tracking progress against deliverables and project objectives, and reporting status to leadership. The manager will also identify, assess, and manage project risks and issues, developing mitigation strategies, escalating concerns as appropriate, and driving resolution to keep implementations on track. Ensuring organizational readiness, user adoption, and successful transition to new systems and processes is also a critical aspect of the role.
Required qualifications include a Bachelor's degree in Business Administration, Project Management, Information Systems, or a related field, or nine years of relevant experience in lieu of a degree. Candidates should have five to seven years of experience leading cross-company projects with broad organizational scope and impact, as well as demonstrated experience managing end-to-end enterprise system implementations or technology migrations in coordination with third-party vendors and internal teams. Strong expertise in change management methodologies and the ability to drive organizational adoption of new systems and processes are essential. Excellent verbal and written communication skills, with the ability to synthesize complex, multi-stakeholder requirements and present clearly to all organizational levels, are also required. Proven ability to manage multiple concurrent initiatives, prioritize effectively, and deliver results in a fast-paced environment is necessary.
Preferred qualifications include Project Management Professional (PMP) certification or equivalent, and experience with Workday implementation or other major ERP or enterprise system implementations.
The good faith base salary range for this role is $100,000–$125,000 at the time of this posting. This range reflects base salary only and does not include benefits or bonus/incentive. This range may be adjusted in the future. This position is bonus plan eligible. Voyager offers a competitive total compensation package.