Immigration Intake Paralegal
ABOUT THE JOB
Manifest is rebuilding the legal system from the ground up—starting with business immigration. We pair top attorneys with powerful software to help global talent live and work in the U.S. legally, quickly, and with confidence.
We’re backed by world-class investors and scaling fast. As we grow, we’re looking for experienced, detail-obsessed Paralegals to help us deliver a best-in-class client experience at scale.
This role is remote, and we welcome applicants from outside of the US. You can work from anywhere!
This is an hourly role, paid at $15-25/hour.
👩 💼 The Role
At Manifest, the Intake Paralegal is the front line of the prospective client experience. You’ll be the first person many individuals speak to when they reach out, and your job is to ensure every inquiry is handled with warmth, clarity, speed, and precision. Intake will primarily focus on extraordinary ability and high-skilled categories such as EB-1A, EB-2 NIW, and O-1A, but may also encounter leads across a range of other business immigration categories.
You’ll answer inbound calls from prospective clients, respond to questions about our process, and guide people toward the right next step, often directing them to our website to take a quiz when needed. You’ll also review incoming leads, evaluate their viability, and classify the strength of each case based on the information provided.
This role is ideal for someone who is exceptionally organized, confident on the phone, and thrives in a high-volume environment where attention to detail and follow-through are critical.
🔍 What You’ll Do
Inbound intake & first contact
- Answer incoming calls from prospective clients and provide clear, confident explanations of Manifest’s services and process.
- Respond to questions in a way that feels calm, professional, and helpful — even when clients are anxious or unfamiliar with immigration terminology.
Lead review & qualification
- Review inbound leads and intake submissions, evalua...