HR Automation & AI Program Manager (x/f/m)
Doctolib is seeking a People Automation & AI Program Manager to join its People Strategy team, which oversees the People roadmap and enhances the efficiency and performance of all People function teams, including Talent Acquisition, HR Operations, Talent Development, and People Engagement. In this role, you will develop and manage a portfolio of automation and AI initiatives across the People function, ensuring that use cases are prioritized, governed, adopted, and deployed effectively. You will collaborate directly with the People Systems, IT, and Data teams and report to the People Strategy Senior Manager under the Chief People Officer's direction.
Your primary responsibilities will include redesigning processes to accelerate continuous improvement through automation. This involves designing, developing, and deploying bots, AI-based workflows, and automation tools that address real operational challenges within HR processes. You will manage these solutions end-to-end, from scoping and prototyping to testing, launch, and iteration, defining success metrics, and continuously improving solutions based on usage data and feedback.
To be successful in this role, you should have a minimum of 5 years of experience in roles combining program management, transformation, or operational excellence, with significant experience in a fast-growing B2B or B2C SaaS environment. A strong understanding of HR process design and the ability to manage multiple projects with diverse stakeholders are essential. Proven experience in implementing automation solutions, including workflows, RPA, bots, AI, and tool integrations, is required, along with the ability to develop governance frameworks, documentation standards, and adoption mechanisms. Autonomy, a challenge-the-status-quo mindset, and the ability to advocate for your ideas with an entrepreneurial spirit are also important.
Doctolib offers a comprehensive benefits package, including 100% employer-paid health insurance for employees and their children, 25 days of paid leave, and up to 14 RTT days per year. Additional benefits include a free personalized mental health and coaching program, the possibility of 10 days per year of remote work from abroad, meal vouchers, a three-month onboarding program with various training sessions, a company social committee subsidy for sports or creative activities, 50% reimbursement for public transport passes, an additional month of parental leave through the "Parent Care" program, and support packages for employees with disabilities or caregiving responsibilities.
At Doctolib, we are committed to improving healthcare for everyone. We evaluate applications solely based on qualifications and motivation, without any form of discrimination. We encourage candidates from diverse backgrounds to apply and strive to create an inclusive environment where all ideas are heard and valued.