Health Club Receptionist - Shoreditch House, East London

The Health Club Receptionist at Shoreditch House, East London, serves as the first point of contact for members and guests, ensuring a welcoming and efficient experience. This role is integral to the Health Club team, which is dedicated to providing exceptional service and maintaining a high standard of facilities. Soho House, the parent company, is renowned for its exclusive members' clubs, offering a range of services including dining, fitness, and wellness.

In this position, the receptionist is responsible for greeting members and guests, managing inquiries, and ensuring the smooth operation of the Health Club's front desk. Duties include handling bookings for classes and appointments, providing information about facilities and services, and maintaining accurate records. The role also involves coordinating with other departments to ensure a seamless experience for all visitors.

Candidates should possess excellent communication skills, a friendly and approachable demeanor, and the ability to multitask effectively. Previous experience in a customer service role, particularly within a hospitality or fitness environment, is advantageous. A strong attention to detail and proficiency in administrative tasks are essential for success in this role.

Compensation for this role includes a competitive salary, with additional benefits such as team meals during shifts, a staff discount on food and drink, and access to Soho Friends Membership. Employees are also entitled to a health cash plan, dental plan, and a birthday day off after one year of continuous service. Additional perks include staff discounts on Cowshed and Soho Home products, as well as opportunities to participate in team events and continuous training programs.

Soho House fosters a dynamic and inclusive company culture, emphasizing personal and professional development. Employees are encouraged to participate in various team events, from fitness sessions to art classes, promoting a sense of community and well-being. The company offers growth opportunities through continuous training and the chance to be part of a globally recognized brand in the hospitality industry.