Head of Account Management

Who we are:

We are a leader in fraud prevention and AML compliance. Our platform uses device intelligence, behavior biometrics, machine learning, and AI to stop fraud before it happens. Today, over 300 banks, retailers, and fintechs worldwide use Sardine to stop identity fraud, payment fraud, account takeovers, and social engineering scams. We have raised $145M from world-class investors, including Andreessen Horowitz, Activant, Visa, Experian, FIS, and Google Ventures.

Our culture:

- We have hubs in the Bay Area, NYC, Austin, Toronto, and São Paulo. However, we maintain a remote-first work culture. #WorkFromAnywhere

- We hire talented, self-motivated individuals with extreme ownership and high growth orientation.

- We value performance and not hours worked. We believe you shouldn't have to miss your family dinner, your kid's school play, friends get-together, or doctor's appointments for the sake of adhering to an arbitrary work schedule.

Location:

- Remote-US / Canada

- From Home / Beach / Mountain / Cafe / Anywhere!

- We are a remote-first company with a globally distributed team. You can find your productive zone and work from there.

About the role

Sardine stops financial crime, including fraud, money laundering, identity theft, and account takeovers, using machine learning and AI. We're winning enterprise customers fast. Now we need a Head of Account Management who can own our highest-value relationships and build the team behind them. You are a dynamic player-coach who balances strategic team leadership with deep, hands-on execution."

You own a small portfolio of our largest, most complex enterprise accounts. These are C-suite relationships at major financial institutions where the stakes are measured in fraud losses prevented, regulatory exposure reduced, and revenue retained. You are not passing notes to someone else. You are in the room, running the QBR, diagnosing why a model's false positive rate shifted, and driving the fix across ou...