Hardware Operations Support Specialist
About Us_
// At Masabi, we’re driving the fare payment revolution, powering the journeys of millions all over the world. We build fare collection platforms that allow riders to seamlessly buy and present tickets for public transport either on their mobile phones, from a ticket machine, or even by tapping their bank card to travel.
Our Justride platform is used in over 250 locations globally, including some of the largest cities in the world. With our industry-first mobile ticketing SDK, we’ve partnered with large players in the transport space, including Uber, Moovit and Transit.
Your own journey is important to us too. Choosing a role here means joining a network of innovators from all walks of life; a group of passionate individuals who consistently deliver. Here, you’ll find the tools you need to build the career you want. Whether you’re taking the direct route or trying a new path, we’ll support you no matter what.
The Role_
// We're looking for a Hardware Operations Support Specialist to join our Professional Services Field Operations team in Denver,CO.
This is a hands-on role supporting the full lifecycle of the transit hardware we deploy to customers across North America. You'll spend much of your time managing inventory, preparing hardware shipments, tracking assets and ensuring equipment is accurately documented before it reaches our customers.
As you become familiar with our products, you'll gradually take on more technical responsibilities, including configuring devices, diagnosing hardware issues and carrying out basic repairs. If you're naturally curious about technology and enjoy learning how things work, this role offers a great opportunity to develop practical technical skills while playing an important part in delivering successful customer deployments.
Location_
// This role is based full-time from our Denver,CO warehouse. While some flexibility to working remotely may be given on certain days, regular in person presence is expe...